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Product Audit — USA

Find What's Killing
Your Conversions.

A deep UX audit that identifies every friction point, conversion leak, and usability problem in your product — with a prioritized roadmap to fix them in order of business impact.

What We Audit

A Complete Product Review

Heuristic Evaluation

Expert review against Nielsen's 10 usability heuristics and industry-specific standards — identifying violations and their severity.

Analytics Review

Deep-dive into your funnel data — drop-off points, rage clicks, dead clicks, scroll depth, and conversion paths that reveal where users are struggling.

User Flow Analysis

Every critical user path mapped and evaluated — onboarding, activation, core feature usage, upgrade flows, and error recovery.

Conversion Leak Identification

Every place where users exit unexpectedly — identified, categorized by severity, and explained with the likely user psychology behind the exit.

Accessibility Review

WCAG 2.1 AA compliance check — color contrast, keyboard navigation, screen reader compatibility, and inclusive design assessment.

Prioritized Fix Roadmap

All findings ranked by impact and effort — giving you a clear, actionable sequence for improvements with expected business impact for each.

Ready to get started?

Free 30-minute call · No commitment · Same-week availability

Book a Free Consultation

FAQ

Frequently Asked Questions

What is a product audit and when do I need one?+
A product audit is a structured evaluation of your existing product — identifying usability problems, conversion barriers, accessibility issues, and UX inconsistencies that are hurting user retention and growth. You need one when your product has users but conversion or retention metrics aren't where they should be, when you're preparing for a redesign and want to know what to preserve vs. fix, or when you're onboarding a new design team and need to establish a baseline.
What tools and data do you need access to?+
Ideally: your product (either a staging account or live access), Google Analytics or Mixpanel (funnel data), Hotjar or FullStory (session recordings and heatmaps), and your onboarding/activation metrics. We can work with whatever you have — even a product walkthrough without analytics access produces valuable findings.
How long does a product audit take?+
A focused audit of a single product area (e.g., onboarding flow, checkout, dashboard) takes 1–2 weeks. A comprehensive full-product audit covering all major flows takes 2–4 weeks. We deliver a detailed report with findings, severity ratings, and recommendations.
What do I get at the end of the audit?+
A comprehensive audit report with: documented findings for each issue (screenshot + description + user impact + severity rating), a prioritized fix roadmap organized by impact/effort, specific design recommendations for the top 10 issues, and a 60-minute walkthrough call to discuss findings and answer questions.
Can you audit a mobile app?+
Yes. We audit iOS apps, Android apps, and web applications. Mobile audits include platform guideline compliance (Apple HIG, Material Design), gesture conflict analysis, thumb-zone assessment, and mobile-specific conversion pattern review.
Do you implement the fixes after the audit?+
Yes — most audit clients engage us for a design sprint to implement the highest-priority fixes. The audit gives us a shared understanding of the problems, which makes the subsequent design work much faster and more targeted.
How much does a product audit cost?+
A focused flow audit (1–2 key flows) starts at $3,500. A comprehensive full-product audit typically ranges from $6,000–$12,000 depending on product complexity and the depth of analytics review included.
Can you audit a product before we launch?+
Yes — pre-launch audits are a great use of budget. Catching usability problems before you have real users is far cheaper than fixing them after. We can audit wireframes, prototypes, or beta products — giving you specific improvements to make before launch.

Let's work together

Ready to find what's holding your product back?

Book a free 20-minute discovery call. Tell us about your product and current metrics — we'll scope the right audit for your situation.